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Spectrum Authorized Retailer Program

Add Spectrum to your business. Build another revenue stream.

Bring Spectrum Internet and connectivity solutions to more customers through an authorized retail opportunity supported by ACG United. Whether you're an established retailer or looking to expand your current business model, ACG can help you explore the opportunity, get set up, and build a stronger sales channel.

Retail opportunity Training & support Marketing resources Sales enablement
Sell Spectrum Expand your offering Reach more customers Grow your business
The opportunity

Turn customer relationships into new opportunities.

If you already have customers walking through your doors, calling your business, or engaging with your sales team, you already have something valuable: attention. The Spectrum Authorized Retailer opportunity gives eligible businesses a way to bring Spectrum services into those existing customer conversations — without building an entirely new business around connectivity.

01

Add a revenue stream

Introduce Spectrum services as an additional offering within your existing business.

02

Expand what you sell

Give customers another reason to choose you by adding connectivity to your portfolio.

03

Build customer relationships

Turn one-time interactions into opportunities for longer-term customer relationships.

Spectrum solutions

Give customers more ways to stay connected.

Spectrum's broader portfolio includes Internet, Voice, Mobile, TV, networking and managed services across its business partner ecosystem. Exact products available to an authorized retailer depend on the applicable program and authorization.

Internet

Help customers get connected with Spectrum Internet solutions.

Mobile

Give customers additional connectivity options where available through the applicable retail program.

Voice

Bring business communication solutions into the conversation.

TV

Offer entertainment and TV solutions for eligible customers.

Connectivity

Help customers build a broader connectivity solution around the services they need.

Why become a Spectrum Authorized Retailer?

More than a product. A business opportunity.

01

A recognized provider

Spectrum is an established U.S. communications provider with a broad portfolio of connectivity and communications services.

02

Another way to grow

Add an additional service category to your existing business and create new customer opportunities.

03

Built around customers

Bring connectivity into conversations you're already having with your customers.

04

Support behind the sale

Spectrum's partner ecosystem includes training, marketing resources, sales support, tools, and pre- and post-sales assistance.

05

Marketing resources

Eligible Spectrum channel partners can access co-branded marketing materials and resources designed to support customer acquisition.

06

Operational support

The broader Spectrum partner program provides tools for serviceability, ordering and order tracking, alongside dedicated partner support.

Who it's for

Already have a business? There's an opportunity to build on it.

This program is particularly relevant to businesses that already have customer relationships and a sales operation.

Wireless retailers

Add another connectivity conversation to your existing customer base.

Technology retailers

Expand beyond devices and technology products into connectivity services.

Electronics retailers

Give customers another reason to engage with your business.

Local retailers

Turn local customer relationships into additional service opportunities.

Entrepreneurs

Build a customer-facing connectivity business with the right program and support structure.

Existing dealers

Expand your portfolio with another major communications provider, subject to applicable program terms.

Getting started

From application to opportunity.

01

Tell us about your business

Complete the ACG inquiry form and tell us about your business, market and customer base.

02

Explore the opportunity

We'll learn more about your business and determine whether the Spectrum Authorized Retailer opportunity is a fit.

03

Get set up

Complete the applicable application, agreements, onboarding, training and other program requirements.

04

Prepare to sell

Get your sales process, team, marketing and customer experience ready.

05

Start growing

Begin bringing Spectrum opportunities to your customers and build from there.

Support behind you

You're building the business. We're here to support the journey.

Spectrum's current partner program highlights dedicated partner support, pre- and post-sales assistance, sales engineering, training, marketing resources and online tools.

Training

Build the product and sales knowledge your team needs to confidently represent the available solutions.

Sales support

Get assistance navigating opportunities, products and the sales process.

Marketing

Use available marketing resources to help generate awareness and customer conversations.

Serviceability tools

Check whether customer locations are eligible for available Spectrum services through partner tools.

Ordering & tracking

Use available online tools to place orders and track their progress.

Ongoing support

Access partner support throughout the sales and customer journey.

The retailer advantage

You already have the customers. Add another reason to serve them.

Your business

Retail · Wireless · Technology · Electronics · Local customer base

Spectrum

Internet · Mobile · Voice · TV · Connectivity

More opportunities

New customers · Additional sales · Expanded offering · Stronger relationships · Business growth

Before you apply

Is the opportunity right for your business?

There isn't one universal public checklist for every Spectrum retail arrangement — requirements can vary by channel, agreement, market and services offered. Strong candidates should be prepared to demonstrate:

Customer reach

You have an identifiable customer base or market.

Sales capability

You have people who can identify opportunities and sell effectively.

Business readiness

Your business is properly established and able to operate within program requirements.

Customer support

You can provide a professional customer experience.

Marketing capability

You have a plan for generating awareness and customer opportunities.

Operational capacity

You can manage leads, orders, customer communication and follow-up.

These are business-readiness considerations, not a substitute for the official requirements of the applicable Spectrum Authorized Retailer program.

Why ACG

The opportunity is Spectrum. The relationship is ACG.

ACG United helps businesses navigate technology partner opportunities with access to products, programs, resources and support — from interested, to approved, to ready, to selling, to growing.

01

Access

Connect with the right program and opportunity.

02

Guidance

Understand what's required and what comes next.

03

Support

Get help across the partner journey.

04

Growth

Keep looking for ways to expand your offering.

Frequently asked questions

Common questions about the Spectrum Authorized Retailer opportunity.

What is a Spectrum Authorized Retailer?

A Spectrum Authorized Retailer is a business authorized under an applicable retail program to market and sell qualifying Spectrum services. The specific products, responsibilities and requirements depend on the applicable agreement.

How do I become a Spectrum Authorized Retailer?

Start by submitting your business information and discussing the opportunity with ACG. If it's a fit, you'll proceed through the applicable Spectrum retailer application, approval, agreement and onboarding process.

Do I need a physical retail store?

Requirements depend on the specific retail program and sales model. ACG can help determine what type of business setup applies to your situation.

What Spectrum services can I sell?

Available services depend on your specific authorization. Spectrum's broader partner portfolio includes Internet, Voice, Mobile, TV, networking and managed services.

Do I receive training?

Spectrum's current partner program includes development and training resources for channel partners. Specific training requirements and access depend on the applicable program.

Is marketing support available?

Spectrum's partner program provides co-branded marketing materials and other marketing resources for eligible partners.

Can I sell Spectrum nationwide?

Spectrum's current partner program describes nationwide selling opportunities, but actual service availability and rights depend on the applicable program and customer location.

How does ACG support me?

ACG helps prospective partners understand the opportunity, navigate the process, and connect with the applicable program and resources.

Spectrum Authorized Retailer Program

Ready to add Spectrum to your business?

Build another revenue opportunity around a service your customers already need.